We're here to help you get the most out of Ski Club
Contact us at sayloner@icloud.com for questions, bug reports, or account assistance.
Go to Settings → Feedback in the Ski Club app to submit suggestions directly from your device.
If Gems are missing after a purchase, check your Apple purchase history first, then email sayloner@icloud.com with your transaction details.
Manage your account in Settings → Account Settings. Delete your account anytime via Settings → Delete Account.
Open Ski Club and tap "Create Account" on the welcome screen. You can sign up with Apple or use your email address. Complete your profile with a photo and bio to get started.
Browse the Skiing Circle feed to discover other skiers, check the Activities tab for upcoming group ski events, or use the "Say Hi" feature in Messages to connect with new users.
Go to the Activities tab and tap the create button to set up a new event with title, dates, location, and participant limit. To join an existing activity, open its detail page and tap Join.
The AI assistant provides general skiing information, equipment tips, and resort suggestions. It is for entertainment and general guidance only — not professional instruction or safety advice.
Gems are virtual currency used within Ski Club. Purchase Gem packs through the in-app Coin Shop. All purchases are processed securely by Apple. Gems have no cash value and are non-transferable.
Tap the report option on any post, activity, or user profile. Select a reason (spam, harassment, inappropriate content, misinformation, or other) and submit. Our team reviews all reports.
Visit the user's profile and use the block option. Blocked users won't be able to message you or interact with your content. Manage your block list in Settings → Block List.
Go to Settings → Notification Settings to control alerts for new followers, post likes, activity reminders, and chat messages. You can also manage iOS notification permissions from the same screen.
Navigate to Settings → Delete Account and follow the confirmation steps. This permanently removes your profile, posts, and associated data. This action cannot be undone.
Ski Club helps you discover partners and activities, but does not organize or supervise offline events. Always meet in public areas, follow resort rules, and exercise personal judgment for your safety.
Email us at sayloner@icloud.com or use the in-app Feedback form:
We aim to respond within 2–3 business days.